How China is changing the future of shopping | Angela Wang

This is my nephew, Yuan Yuan. He’s five years old, super adorable. I asked him the other day, “What would you like
for your birthday this year?” He said, “I want to have
a one-way mirror Spider-Man mask.” I had absolutely no idea
what he was talking about, so I said, “Wow, that’s really cool, but how are you going to get it?” He told me, without a blink of his eyes, “I’m going to tell my mom
and make a wish before I go to bed. My mom will go to shake her mobile phone. The next morning, the delivery uncle
will give it to me when I wake up.” I was about to tease him, but suddenly I realized he was simply telling me the truth, the truth of what shopping
looks like for this generation. If you think of it,
for a child like Yuan Yuan, shopping is a very different idea compared to what
my generation had in mind. Shopping is always done on mobile, and payment is all virtual. A huge shopping revolution
is happening in China right now. Shopping behaviors,
and also technology platforms, have evolved differently
than elsewhere in the world. For instance, e-commerce
in China is soaring. It’s been growing at twice the speed
of the United States and a lot of the growth
is coming from mobile. Every month, 500 million consumers are buying on mobile phones, and to put that into context, that is a total population
of the United States, UK and Germany combined. But it is not just about
the scale of the e-commerce, it is the speed of adoption
and the aggregation of the ecosystems. It took China less than five years
to become a country of mobile commerce, and that is largely because
of the two technology platforms, Alibaba and Tencent. They own 90 percent of the e-commerce — pretty much the whole market — 85 percent of social media, 85 percent of internet payment. And they also own large volumes
of digital content, video, online movie, literature, travel information, gaming. When this huge base of mobile shoppers meets with aggregated ecosystems, chemical reactions happen. Today, China is like a huge laboratory generating all sorts of experiments. You should come to China, because here you will get
a glimpse into the future. One of the trends I have seen
concerns the spontaneity of shopping. Five years ago, in a fashion study, we found that on average, a Chinese consumer would be buying
five to eight pairs of shoes. This number tripled
to reach about 25 pairs of shoes a year. Who would need so many pairs of shoes? So I asked them,
“What are the reasons you buy?” They told me a list of inspirations: blogs, celebrity news,
fashion information. But really, for many of them,
there was no particular reason to buy. They were just browsing
on their mobile site and then buying whatever they saw. We have observed the same level
of spontaneity in everything, from grocery shopping
to buying insurance products. But it is not very difficult
to understand if you think about it. A lot of the Chinese consumers
are still very new in their middle-class
or upper-middle-class lifestyles, with a strong desire
to buy everything new, new products, new services. And with this integrated ecosystem, it is so easy for them to buy,
one click after another. However, this new shopping behavior
is creating a lot of challenges for those once-dominant businesses. The owner of a fashion company
told me that he’s so frustrated because his customers keep complaining
that his products are not new enough. Well, for a fashion company,
really bad comment. And he already increased the number
of products in each collection. It doesn’t seem to work. So I told him there’s something
more important than that. You’ve got to give your consumer
exactly what they want when they still want it. And he can learn something
from the online apparel players in China. These companies, they collect
real consumer feedback from mobile sites, from social media, and then their designers
will translate this information into product ideas, and then send them
to microstudios for production. These microstudios are really key
in this overall ecosystem, because they take small orders, 30 garments at a time, and they can also make
partially customized pieces. The fact that all these production designs are done locally, the whole process, from transporting
to product on shelf or online sometimes takes only three to four days. That is super fast, and that is highly responsive
to what is in and hot on the market. And that is giving enormous headaches
to traditional retailers who are only thinking
about a few collections a year. Then there’s a consumer’s need
for ultraconvenience. A couple of months ago,
I was shopping with a friend in Tokyo. We were in the store, and there were three to four people
standing in front of us at the checkout counter. Pretty normal, right? But both of us dropped our selection and walked away. This is how impatient we have become. Delivering ultraconvenience
is not just something nice to have. It is crucial to make sure
your consumer actually buys. And in China, we have learned that convenience is really the glue
that will make online shopping a behavior and a habit that sticks. It is sometimes more effective
than a loyalty program alone. Take Hema. It’s a retail grocery concept
developed by Alibaba. They deliver a full basket of products from 4,000 SKUs to your doorstep within 30 minutes. What is amazing is that they deliver
literally everything: fruits, vegetables, of course. They also deliver live fish and also live Alaska king crab. Like my friend once told me, “It’s really my dream coming true. Finally, I can impress my mother-in-law when she comes to visit me
for dinner unexpectedly.” (Laughter) Well, companies
like Amazon and FreshDirect are also experimenting in the same field. The fact that Hema
is part of the Alibaba ecosystem makes it faster and also
a bit easier to implement. For an online grocery player, it is very difficult, very costly, to deliver a full basket quickly, but for Hema, it’s got a mobile app, it’s got mobile payment, and also it’s built 20 physical stores
in high-density areas in Shanghai. These stores are built
to ensure the freshness of the product — they actually have
fish tanks in the store — and also to give locations
that will enable high-speed delivery. I know the question you have on your mind. Are they making money? Yes, they are making money. They are breaking even, and what is also amazing
is that the sales revenue per store is three to four times higher
than the traditional grocery store, and half of the revenue orders
are coming from mobile. This is really proof that a consumer, if you give them ultraconvenience
that really works in grocery shopping, they’re going to switch
their shopping behaviors online, like, in no time. So ultraconvenience and spontaneity, that’s not the full story. The other trend I have seen in China is social shopping. If you think of social shopping
elsewhere in the world, it is a linear process. You pick up something on Facebook, watch it, and you switch to Amazon or to complete
the shopping journey. Clean and simple. But in China it is a very different thing. On average, a consumer would spend
one hour on their mobile phone shopping. That’s three times higher
than the United States. Where does the stickiness come from? What are they actually doing
on this tiny little screen? So let me take you
on a mobile shopping journey that I usually would be experiencing. 11pm, yes, that’s usually when I shop. I was having a chat in a WeChat
chatroom with my friends. One of them took out a pack of snack and posted the product link
in that chatroom. I hate it, because usually
I would just click that link and then land on the product page. Lots of information, very colorful, mind-blowing. Watched it and then
a shop assistant came online and asked me, “How can I
help you tonight?” Of course I bought that pack of snack. What is more beautiful is I know
that the next day, around noontime, that pack of snack
will be delivered to my office. I can eat it and share it
with my colleagues and the cost of delivery,
maximum one dollar. Just when I was about to leave
that shopping site, another screen popped up. This time it is the livestreaming
of a grassroots celebrity teaching me how to wear
a new color of lipstick. I watched for 30 seconds —
very easy to understand — and also there is
a shopping link right next to it, clicked it, bought it in a few seconds. Back to the chatroom. The gossiping is still going on. Another friend of mine posted the QR code of another pack of snack. Clicked it, bought it. So the whole experience is like you’re exploring
in an amusement park. It is chaotic, it is fun and it’s even a little bit addictive. This is what’s happening
when you have this integrated ecosystem. Shopping is embedded in social, and social is evolving
into a multidimensional experience. The integration of ecosystems
reaches a whole new level. So does its dominance
in all aspects of our life. And of course, there are huge
commercial opportunities behind it. A Chinese snack company, Three Squirrels, built a half-a-billion-dollar business
in just three years by investing in 300 to 500 shop assistants who are going to be online
to provide services 24/7. In the social media environment, they are like your neighborhood friends. Even when you are not buying stuff, they will be happy to just tell you
a few jokes and make you happy. In this integrated ecosystem, social media can really redefine
the relationship between brand, retailer and consumer. These are only fragments
of the massive changes I have seen in China. In this huge laboratory, a lot of experiments
are generated every single day. The ecosystems are reforming, supply chain distribution,
marketing, product innovation, everything. Consumers are getting the power
to decide what they want to buy, when they want to buy it, how they want to buy it,
how they want to social. It is now back to business
leaders of the world to really open their eyes,
see what’s happening in China, think about it and take actions. Thank you. (Applause) Massimo Portincaso: Angela,
what you shared with us is truly impressive and almost incredible, but I think many in the audience
had the same question that I had, which is: Is this kind of impulsive consumption both economically and environmentally
sustainable over the longer term? And what is the total price to be paid for such an automized
and ultraconvenient retail experience? Angela Wang: Yeah.
One thing we have to keep in mind is really, we are at the very beginning
of a huge transformation. So with this trading up
needs of the consumer, together with the evolution
of the ecosystem, there are a lot of opportunities
and also challenges. So I’ve seen some early signs that the ecosystems
are shifting their focus to pay attention
to solve these challenges. For example, paying more
consideration to sustainability alongside just about speed, and also quality over quantity. But there are really
no simple answers to these questions. That is exactly why
I’m here to tell everyone that we need to watch it, study it,
and play a part in this evolution. MP: Thank you very much. AW: Thank you. (Applause)

100 Replies to “How China is changing the future of shopping | Angela Wang”

  1. she's acting like online shopping is something new, wake-up lady, it's 2018, it's not news, we all know about it for over a decade or two!! and why would you wanna wait half a day to get some snack??? that's just dumb!

  2. China is reorienting from export dependent economy to consumer based economy.
    Just don't use the credit cards/ loans for spending.

  3. This is very true! China’s online shopping is better than us. Wechat, a site where you can pay for everything with a barcode connected to your bank account. Alibaba similar to Amazon. Jinshisong, a app where you can order food from almost any restaurant right to your house. Grocery stores also will deliver. DIDI, like Uber. Everything is so convenient.

  4. Hi Camilla and Canes Venadicci, you are both SPOT ON!
    I rather and I do shop ONLY EUROPEAN. Few times her system backfired with products of inferior quality in dress, and they NEVER returned the money. 2 wollen tops my daughter bought for me, had small holes and grew every time I wore them. Bikini was sent wrong size, imagine the bottom G-string part, was so small a triangle like an EYEPATCH in size, we were laughing for a week at the office. AGAIN NO REFUND!!
    I see this as PROPAGANDA.

  5. Walmart provides online grocery delivery service since a long time ago. Yes, you can buy fresh vegetables online but fresh meat or seafood is still not available for delivery. Kroger has similar service. I'm not sure about other major retailer companies. BTW there are also a lot of restaurant delivery websites supporting third party grocery delivery.

    TBH this so-called ecosystem may never prosper in the states cause it's not quite compatible with the habits of American consumers. Most people I know drive to grocery stores once or twice per week. It's not something considered to be very inconvenient. They may shop online only when they look for items that are not available in local area.

    The delivery cost is another factor. It's impractical to have someone deliver snacks to your office with the cost of only one dollar. ( In the future, the delivery cost in America may be lessen radically after driverless cars are popularized.) However in China, most delivery guys ride bicycles or scooters to deliver goods for low wages (that are proportional to their workload). They are hardworking people yet cheap labor. Most of them are from underdeveloped rural areas of inland Chinese provinces. China is still enjoying its demographic dividend after the economy booming of so many years.

  6. Impulsive consumerism is probably better for humanity than impulsive outrage…some of the comments here are just toxic!

  7. This video is awfully shamelessly pro overconsumption. The message is "don't mind people addiction to shopping, LET'S MAKE MONEY WITH IT!"

  8. On another unrelated side note, no amount of convenient shopping can solve her flat bottom, there comes to a point in time where you have to stop sitting about fingering your phone and actually step back to see what the heck you just did.

  9. Most technological breakthroughs in human history come with a environmental price but that's not a reason for stopping technological innovations. People's need matters. We can't ask people to stop enjoying the convenience provided buy new techonologies just for the sake of environment. We have to find the solution alongside with technological progress.

  10. how can any 'westerner' rave against China because of this? it was you who invented consumerisam and then forced (through actual force of arms) China and others to join in. now that they have beaten you in your own game you say – oh wait, consumerism is baaaaaaad

  11. I'm watching this while I placed pizza from pizzahut for my friends in China. The food was here before I finished the video. I really love the system. Although I enjoy grocery shopping and its very optional, sometimes this system makes it more flexible for me. Everybody wants more time to have fun, if carrying heavy loads of water is fun for you, be my guest. I bought a package of alcohol and it was delivered in 40 minutes. Compare that to what I got in the states. Walmart took fking 4 days.

  12. ooh please….human are getting lazy out of their couch or home and interacting with one another. online shopping experience will never replace traditional way. retailers will have their showroom or outlets closed down rapidly if this continue.

  13. interesting what´s going on with chinas shopping world/ behavior…. the system – a) collecting information through PC, Tablet, Smartphone etc. of potential consumers b) creating a structure, profile of consumer behavior and use them to optimize production lines, service offers etc. d) send consumers the right products & service offers, e) deliver their bought goods at home – is fantastic, comfortable, increasing shopping behavior, makes economy circle more profitable… BUT one weakness of online shopping consists that if you buy clothes, shoes etc. you get the wrong size or something else is wrong with the delivered clothes, shoes etc. you have to give them back, order another size etc. ALL those steps need more time then buying them in a local store…I only buy clothes, shoes or other stuff in a local store. I can try on them to get the right size, fresh food and desired quality etc….it´s easier and faster to practice local shopping for me. Some of my acquaintances were a professional global business buyer. Many factories in special parts of the world have a non-professional customer service. Problems with payments, with delivery service time, with customs office, with changing wrong delivery goods etc….All those laws, regulations, processes for global business should be done more easier and convenient for the parties……the idea and concept of this online system are great but not really developed.

  14. People in the West talk about the Google and Facebook duopoly but Tencent and Alibaba is so much more encompassing and fully integrated which is clearly not a good thing.
    To start with they are nodes for the government, which pass their data on to Beijing and allow for the Communist Party to both monitor and influence the population.
    Then there is the protectionism; they have the worlds biggest domestic digital market safeguarded (the government doesn't allow foreign competition) allowing them to invest these vast earnings to give them financial advantage in other countries. It's a bit like Arab airlines having their biggest variable cost, fuel, essentially free.
    There is a lot of innovation in China. However people need to appreciate that shopping is the hobby of the Chinese, the massive advantage Chinese ecosystems have from a protectionist perspective and the fact privacy is not an option in China.

  15. Immediately thought there must be lots of comments praising how advanced China is, but turns out I can see a bunch of comments saying “we need consume less.”

  16. This should be called: How Alibaba is copying innovative solutions and feeding it to the vast consumers/populations of Asia. The only problem here is that the western capital market is the most significant one (purchasing power) which cannot be substituted, China needs it as long as the per capita income of most of the Asian nations remains comparably low (of course with the exception of South Korea, Singapore, Taiwan and Japan).

  17. Indeed there will be money to be made, billions of them! But I hope they understand that they are also creating a culture of consumers debts, unnecessary spending, lazy, impatient, unhealthy, overweighted, insatiable, online fame seeking, materialist generation, much like the West has and still going through!

  18. veey simple to answer all negative feedback / comments from users… YOU HAVE NOT BEEN TO CHINA AND YOU HAVE NOT EXPERIENCED WHATS GOING IN CHINA. period

  19. Most people on the thread see the story of Angela's impulsive buying instead of understanding the fact and morals of her story. I felt thankful for her because she is telling a real life story that could revolutionize the world which on one hand brings ultra convenience, and yet ultra challenge which are not easy to resolve. Folks, can you undo technology? If you can not, learn how you can better find yourself fit to survive by learning its advantages as well as its challenges. When you have entered, prepare yourself shields or know where the exits to keep yourself ready. The boat is sailing on. And the fact that you are here commenting you are riding on the same boat. Complaining is plain hylocrisy, self-education is a better weapon instead….

  20. It is quite a clear fact that China is raising in a tramemdous speed and on the way to win in all aspects and beat USA, including economy, military, deplomacy, technology, etc., though still many problems to resolve. Just it will take longer time for western world to accept the fact that same happened in the last thousands years….

  21. In 2016 US consumer spent over $115 billion using digital payment, ApplePay, PayPal,etc…
    Big isn't it…?
    Gigantic isn't it…?
    Colosal isn't it…?

    In China…?
    It's over $9 trillion dollar in 2016 alone with WePay and AliPay, half of US entire annual GDP of 2017.
    How's that…?
    Try to count how many figure in that number.

    People might argue China's digital payment is huge because of their population, yeah 5 times of the US, but US percapita is 6 times of China.
    It was the amount of money used through digital payment system by Chinese which is 78 times of the US's.

  22. Not sure if Hema is actually making money compared to its competitors. The prices aren't competitive at all and Alibaba's trying to breakeven the cost of actually setting them up. If you walk into a Carrefour or a Wal-Mart in Shanghai now that's where all the customers are.

  23. Implementation elsewhere is limited by population density and legally mandated minimum hourly pay. Receipt of delivery is impacted by the fact that many households are bigger and multi-generational, thus there's someone to receive the purchases. It's very interesting progress none the less.

  24. I live in China for about 6months now. I never carry my money along, I rarely go shopping. I can do everything just with my phone:)

  25. The bullshit is real..
    Are they making money?
    They are breaking even.
    Is it me, or is there something wrong with the sentence itself that how are u making money when u are breaking even.

  26. You can have that kind of new world. I don't want to be sold anything, nor do I want to be sucked into a convenient consumerism which piles up stuff which must, later on, be disposed of. It seems China has bought into the worst of materialism.

  27. Upper middle class Chinese have blinkers on, this is not representative to real China and not very far from a collapse by mid 2019

  28. Before you criticize China please thought throughly its internal environment. China has over-population and only mandarin speaking country. How those refugees can set down comfortably in this land? Chinese it's really really hard to learn from 0

  29. china is actually guzzling billions of litres of oil. producing mountains of trash, erecting cities in which no one lives and is selling sub-standard crap to anyone who is a hoarding consumerist …

  30. 卧槽这演讲者是谁啊,逻辑和表达简直是登峰造极!!!英语也是我梦寐以求的级别。不得了啊啊啊啊~~被实力圈粉!

  31. I believe in China we buy stuffs online is much eco-friendly than we buy things here! In US we drive car to buy things no matter how small it is. But in China the delivery is well designed and they can maximize the efficiency. Some people talk about overconsumption, I don’t think so. I lived in China I did buy a lot of stuffs online. Now I live in US I buy much less stuff online not because I buy less things just because it is not convenient to buy things online here

  32. This seems like a dangerous trend. Imagine if everyone buys 8 times the shoes they need in china and they aleady have environment problems

  33. 评论比演讲本身有意思太多,当你翻过城墙,你才会发现墙外的人也在墙里面。思考观察,是谁的影子遮了谁的眼,谁的目光刺破了谁的城墙比单单站在城墙上看风景或者呆在各自的城墙里面意淫不存在的自由有趣多了。谢谢你们的表演。

  34. I first watch this Ted Talk early this year and i didn´t understand the relevance of what she was saying. But later I saw a few videos about what is today AliPay (owned by Alibaba) and WeChat in China, and now i understand the big picture. Facebook, Amazon,Paypal are way behind the Chinese giants, because they are not an integrated platform. WeChat and Alibaba companies integrate social aspect, e-comerce and mobile paymants in a way that we don´t have in the west because their are all separate companies. This lead to a new way of shopping. If you want to know about the future look to China and what AliAbaba and WeChat are doing.

  35. Unless you are in the showbiz, only stupid people will buy 25+ pairs of shoes a year! Think in the context if you got 4 people in a household….and I mean not only shoes but all the junks sold in Alibaba and the like! Alibaba etc. are actually promoting cocaine and marijuana to the people in China and the world by nourishing their "impulsive consumption" habits and stuff their houses full of garbages eventually, which in turn transfer their hard earned money to the pocket of infamous Ma Yu. Do not believe such blind China-promo BS talks without thinking!

  36. 兄弟,你这有点过时了把。这都多少年前的事了。
    dude, it's so out dated. nobody talks about ecommerce anymore. it's like years ago.

  37. I'm laughing so hard at all this people who want to scream about dystopianism. This will make everything more efficient. Not to mention all of this is concentrated in the major cities. Major cities in which use bike sharing, high speed train, and car pool. This also reduces the need for supermarkets to overstock and waste large quantities of food because no one bought them. China is the future.

  38. I’m impressed of the changes happening to how people in China shop, but at a point of her speech, I feel that she hints something like “if you are not big enough, you are no likely to change the way people do things” when she mentioned what the giants like alibaba and tencent can and the small retailers couldn’t.

  39. It is hilarious to find some over package, environment damage comments here.
    In fact, Japan's over package issue is much worse than China.
    And speak of wasting, no one can compare with the US on this planet.
    Consuming behaviour is influenced also by culture.
    Chinese always advocate frugality.
    Most Chinese prefer saving. Highest saving rate in the world!

  40. She didn't mention how Chinese e-commercial company monopolize internet shopping business. Also didn't mention why foreign IT company was banned such as Google, Facebook, Twitter and Line. She just boast she's country without truth. Just said without real thing.

  41. 蛤蛤蛤蛤蛤评论智商感人,卧槽你不去发展新事物怎么去解决问题,因噎废食的煞笔

  42. The Chinese social network looks a great idea to generate a collective society of thinking which will improve the level of the whole society and lead to next level of advancement: non-gene philosophy. China is terrific in strategic thinking.
    Everyone is struggle in the first level of philosophy: gene philosophy, in which our behavior are determined by our genes.

  43. what amazes me most are all the utterly ignorant and stupid comments from yanks and others in the west. What ALL of you will and never can do is understand the CHINESE mind. You think that they are just mindless robots buying everything and anything. YOU and your western mind would do this and actually do this. Chinese people think EVERYTHING through, rapidly and buy because they WANT to buy. As far as 'damage' to the environment is concerned, how many billions of ltrs of fuel is saved by people not having to go to your massive polluting malls to buy? How many of your countries have spent $80 trillion on saving their environment and have closed down 48,000 coal plants and 4,8 million factories that do not adhere to the new and very strict antipollution laws of China? How many of your countries have planted 730 million trees to RE-forest deserts and areas that they have turned into green oasis's to clean the air? How many of your countries have made it LAW that by 2025 ALL public transport on most major cities will me electric?? How many of your countries have, like the hypocritical/criminal regime of USA opened up and spent millions on NEW coal mines and fracking?? WHAT HAVE YOUR COUNTRIES DONE TO CUT EMISSIONS AND FORCE ELECTRIC CARS ONTO THE ROADS INSTEAD OF HAMPERING IT AS THE USA HAS DONE FOR DECADES. You USA, what are you doing about the millions of tons of nuclear waste you have stockpiled in and crumbling dumps all over the USA that is now leaking and alarming rates and which your trump has cut the maintenance budget of BY HALF? ETC ETC ETC ETC ETC ETC.

  44. Here in China I have seen a girl order a single elastic hairband from Taobao. The box arrives larger than the size of two fists clenched together, a thick layer of industrial plastic bubble wrap wrapped around a tiny little hair elastic. I asked her why. 'It was only 2 yuan (25 cents), shipping 2 yuan'. For the small cost of 50 cents you have earned yourself a hairband and a small pile of plastic that will take 400+ years to break down in the natural environment. And that was one of100+ that showed up in the office that week.
    This is not a joke.

  45. Lots of comments are about comparing china vs the west or US.
    Well, 2 points I have in mind:
    1. It's not about who creates more wastes. it is about we are throwing more trash to the earth. SO stop saying the west did this, did that, we do this do that. Start saving the earth.

    2. It is scary that one day, your whole life, your whole world is on a piece of chips (namely your phone). Because by then, your life is not your anymore. it is free because you are the product!

  46. This video although informative is a sad glimpse into the future of humanity. People are more interested in the quick buzz of an unfulfilling purchase than human interaction. I will never be a fast fashion consumer I will never purchase without thought or meaning. I don't want to see a world where the only interaction is staring at a screen.

  47. WeChat and Alibaba have been extremely slow to expand overseas into western markets. This is really holding them back as global brands.

  48. Just be careful with China policy. You can't sell your stuff into their country so easily and yet they can export so easily. So Trump is right in some way

  49. It is impressive on how much retail or customer shopping experience has changed. How does this affect the retail industry today outside of China?

    I think 2 groups of people, 1 group will be haters.. who are always wanting to earn everything by themselves, other 1 group will see opportunity in this new ecosystem and grow together.

    Which one will you choose to be?

  50. 网购的兴盛也促进了国内资源回收产业的发展,甚至创造了更多的相关就业,真不懂这帮外国人酸什么。论人均资源消耗,美国人是中国人的53倍,凭什么他们可以消耗这么多资源,我们用一点就要被说三道四

  51. 我们连接世界,连接未来,建立一个独立的未来互联网社交网络帝国:

  52. Consumerism is definitely over the top in China now. Traditional value such as saving has been laughed at by this new culture of purchasing.

  53. Please Changing behavior in public first before changing shopping blah blah. And also please dont spitting at all the department store floor when you visit Korea..i saw one Chinese guy who spitting in Balenciaga store

  54. I made it a point to read 560 comments. I would say 90% are from salty people that can't stand to admit they are getting behind.

  55. Only at 1/3 of the video. You're amazing Angela, very entertaining presentation and great information. Thank you so much!

  56. Do Chinese really buy what they need? Or eventually those products just go to the trash can and create more trash?

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