How to Access the Shorter Marketplace Training for Returning Agents and Brokers


Welcome to the Agent and Broker Video Learning
Center. In this video, we’ll review how to access
the shorter Marketplace training for returning agents and brokers on the Marketplace Learning
Management System, or MLMS. Let’s get started. Agents and brokers are required to complete
Marketplace registration and training each year to participate in the Marketplace and
assist consumers with enrolling in Marketplace coverage. If you completed Marketplace registration
and training for plan year 2019, you are eligible to take the shorter training for returning
agents and brokers for plan year 2020, which you can complete in as few as 30 minutes. If you prefer, you also have the option to
enroll in the full training course. The shorter training reviews key policy updates
for plan year 2020. The curriculum consists of two required training
modules, one exam, and three optional review modules. To access the shorter training available through
the MLMS, visit the Centers for Medicare & Medicaid Services, or CMS, Enterprise Portal at portal.cms.gov
and log in using your User ID and password. If you do not remember your User ID and/or
password, watch our other video “How to Retrieve Your User ID and Reset Your Password,”
available through the Agent and Broker Video Learning Center linked in the video description
below. After logging into the CMS Enterprise Portal,
you’ll be automatically taken to the “Agent Broker Registration Status” page. On this page, click the “Complete Agent
Broker Training” link to go to the “Plan Year 2020 Agent/Broker Training Options”
page. Then click the “Access Training” or “Return
to Training” link next to the MLMS training option to go to the MLMS. Before proceeding with training, you’ll
be taken to your agent/broker profile in the MLMS for a real-time verification of your
National Producer Number or NPN. To proceed to the MLMS training landing page,
click the “Next” button. On the MLMS training landing page, click the
“Curriculum Status” option on the left side of the screen in the navigation panel. You’ll be taken to a new page that shows
your assigned shorter Marketplace training. It may also feature the full training course. To access the shorter training, click the
plan year 2020 Individual Marketplace for Returning Agents and Brokers training option. You’ll be taken to the training landing
page which will show the training curricula and the exam you’ll need to complete. It will also show three optional training
curricula you can complete. You must complete the “Introduction to Marketplace
Training for Returning Agents and Brokers” and “What’s New for Returning Agents and
Brokers” training curricula, and pass the “Returning Agents and Brokers What’s New”
exam to complete the required shorter training. You’ll then need to sign and submit the
Marketplace General Agreement and Privacy and Security Agreement to complete your registration for plan year 2020. When you’re ready to complete a training
curriculum, take the exam, or sign and submit the agreements, click the name of the module
and then the “View Progress” link in the pop-up. You’ll be taken to the “Progress Report”
page for the module where you’ll click the “Launch” button to launch the module. Once you’ve completed the shorter Marketplace
training and have signed and submitted the Marketplace Agreement(s), you will be redirected
to the “Agent Broker Registration Status” page where you can print your Registration
Completion Certificate. Once you have completed your Marketplace registration
and training, you can go to the Registration Completion List to confirm that your National
Producer Number is listed. Your information may take one to two business
days to appear. We hope this video has been helpful. If you need additional support accessing the
shorter Marketplace training for returning agents and brokers, contact the Marketplace
Service Desk. Thank you for watching!

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